Testimonials
What our customers say about us
We are delighted with the quality of your work which has brought the floor back to its original beautiful condition which previously had faded over the years. It proves to me that doing it ourselves is definitely a non starter.
Thank you also for your professional efficiency and honesty which is refreshing to see and that it still prevails in this age.
Keith Thomson, Kirkmichael
There aren't many times when we have had workmen of any description in our homes and we enthuse about them, this time was completely different!
The reply to our initial enquiry was prompt and also reasonable. Then with a couple of more detailed questions from yourselves answered, we agreed to go ahead.
You turned up on time, worked hard, tidied as you went and did a truly fantastic job in our home… the difference is even better than we had hoped for!
You are both pleasant, hardworking and exceptionally good at what you do. Obviously we will recommend you to everyone we know and wish you the success that you deserve.
The Slides, Kingsbarns, St Andrews
Tom and David have now done over 200 square meters of flooring in our house, in several stages. The fact that we kept getting them back to do more rooms tells you what we think of them. The jobs ranged from sanding old pine boards and staining, to completely replacing entire floors with reclaimed pine and staining to match the remainder of the house. All jobs were done with the minimum of mess (although naturally some dust is unavoidable) and to a very high standard. We have more flooring yet to complete and will certainly be calling them again.
Sam Mercer Nairne, Meikleour
I'm a stickler for detail and E&A Flooring deliver absolute perfection. They have now done every floor in my house and their painstaking work has vastly enhanced each room. The consultation about the last room was done over the phone and their ability to translate ideas on finish and colour match from 500 miles away delivered a result that surpassed even my high expectations.
Murray Chalmers, Wormit
This letter is long, long overdue! Please forgive that, and you may rightly assume there is at least as much strength in my sentiment (expressed below) as there is slow-ness in my letter writing!
I cannot thank you enough for your work here. You will remember the front room in black? Really – I am so grateful.
This is not a general, ill-focused 'thank you' either, but a quite specific and detailed, itemised and focused catalogue of things you and your company did so well...
Your website (as I've told you before) is honest, winsome and informal – but it turns out also to be true to its every claim to excellence! Your firm were true to their time estimate both for getting started and for finishing (punctual and accurate). I know that, because your sander failed on the Thursday, this cost you in effort, time etc. as you completed the job on a Saturday, shouldering the 'overtime' burden of that without passing it on to the customer. That was greatly appreciated. Really!
I remember telling toy about one or two aspects of the floor (some exposed wires, a change in height between boards where an old 'repair' had been done) that you need not bother to improve these... AND YET YOU DID!
All around the skirting board you and your team did an incredibly neat, sharp job. The fireplace surround was much better executed than I would have envisaged. I have looked closely at aspects of the work which might have been missed by a non-critical eye and yet everywhere I look your firm had troubled to do the job so, so well.
I am so weary these days of the loss of craftsmanship and pride in a job well done. It has become routine to expect disappointment. I know that I am a perfectionist and very fussy (ask my poor wife!) and yet what you did exceeded my expectations. The only explanation seems to be that you and your team do your best for the satisfaction of doing exactly that: YOUR BEST. Even the bits the customer might never notice done to perfection... The only reason for that seems to be pride in a job well done. Well, if it is any additional satisfaction, I did notice, and I enjoy the beauty of the craftsmanship and the room... The one word in all this that seems most precious and natural as I write is the word TRUE. You did the work with integrity and were TRUE to your own high standards and to your word. How rare and precious that is these days!
It goes without saying that we will (and have already!) recommend you most highly to everyone we know. I am sorry that we did not have the funds to also do the stairs and hall, but if we are ever doing more work here or at another address we will of course be in contact like a shot!
John, Dundee
PS enclosed for a drink for your hard working team and yourself
Please find a cheque enclosed as payment for sanding our lounge floor.
I would like to say thank you very much for your efficient and friendly service. The floor looks wonderful and I will recommend your company to friends.
Karen W Fisken, Auchterarder
Telephone 01250 870511 Email
